Who we are
EliteCert operates the website https://qualit-cert.com. We are committed to protecting the privacy and personal information of visitors, customers, learners, certification applicants, and other individuals who interact with our website and services.
Information we collect
When you use our website, submit an enquiry, request information, register for a service, or contact us, we may collect information such as your name, email address, phone number, company or organisation name, location, and any other information you voluntarily provide.
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and general usage information for website security, analytics, performance monitoring, and improvement.
How we use your information
We may use the information we collect to respond to your enquiries, provide information about our certification, training, assessment, or related services, process registrations or requests, communicate with you regarding our services, improve our website and services, maintain website security, and comply with applicable legal and regulatory requirements.
Where you provide your contact details through an enquiry or lead form, we may contact you by phone, email, WhatsApp, SMS, or other appropriate communication channels regarding your enquiry or the services you have requested.
Cookies
EliteCert may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember certain preferences, and measure website performance.
Some cookies may be placed by third-party services used on our website, such as analytics, advertising, security, or embedded content providers. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Analytics and third-party services
We may use third-party services such as Google Analytics, advertising platforms, communication tools, forms, payment providers, hosting providers, or other service providers to operate, analyse, secure, and improve our website and services.
These third-party providers may process information in accordance with their own privacy policies and applicable laws. We encourage you to review the privacy policies of third-party services when appropriate.
Embedded content from other websites
Our website may contain embedded content such as videos, images, documents, maps, social media content, or other material provided by third-party websites. Embedded content may behave in the same way as if you had visited the third-party website directly.
These third-party websites may collect information about you, use cookies or similar technologies, and monitor your interaction with their content. Their use of your information is governed by their respective privacy policies.
Who we share your data with
We do not sell or rent your personal information. We may share information with trusted service providers, technology partners, communication providers, analytics providers, payment processors, hosting providers, or other third parties where reasonably necessary to operate our website and provide our services.
We may also disclose information where required by law, legal process, regulatory requirements, or where necessary to protect our rights, users, website, or services.
How long we retain your data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.
When personal information is no longer required for these purposes, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.
Security of your information
We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Your privacy rights
Subject to applicable law, you may have rights relating to your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, request deletion where applicable, withdraw consent where processing is based on consent, and raise a concern or grievance regarding the processing of your personal information.
To exercise an applicable privacy right or raise a privacy-related concern, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.
Children’s privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent or authorisation where required by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. Any updated version will be published on this page with the revised effective date where appropriate.
Contact us
If you have questions about this Privacy Policy, our use of personal information, or wish to exercise an applicable privacy right, please contact EliteCert through the contact details provided on our website.
Website: https://qualit-cert.com/